Answers to common buyer questions about Oldenborg Packaging raw materials for cigarette manufacturing. If your question is not listed, email contact@oldenborg.ae or use our Request a Quote page.
What is your minimum order quantity (MOQ) per product?
Orders typically start from materials sufficient for approximately 1,000 master cases (MC) of cigarettes. Minimum quantities may be lower or higher depending on the material.
What are your typical lead times?
Production takes 30 days. Shipping time depends on the destination and transport method.
Which countries and regions do you ship to?
We deliver our products worldwide.
What payment terms do you accept?
Our standard payment terms are 50% down payment and 50% before delivery.
Can I request samples, and are they free?
Yes. We provide free samples to prospective customers considering a business relationship with us.
What quality standards do your products meet?
Our materials meet typical industry standards and are proven on G.D., Körber, Focke, Mark 9 and HLP equipment. Quality inspection certificates are available for each delivery on request.
Do you help with regulatory and compliance requirements?
Support depends on the product and destination market. Share your technical, artwork and documentation requirements so we can confirm how we can assist.
Can you supply all materials for a cigarette factory?
Yes, we can supply all materials for a cigarette factory.
How do I get a quote, and how fast do you respond?
Submit your product, specification, quantity and destination through our Request a Quote page or email contact@oldenborg.ae. We will contact you within 12 hours to confirm receipt and discuss further details.
What does your consulting cover?
We support machinery investment, contract manufacturing and technician services. We particularly help new cigarette factories address day-to-day challenges during their first years of production.
Who is Oldenborg Packaging?
Oldenborg Packaging is a Dubai-based supplier of raw materials for cigarette making, filter making and hinge-lid packaging.
Do you supply outside the UAE and handle export documentation?
Yes. We primarily supply customers outside the UAE and coordinate shipping and export documentation according to the destination and agreed delivery terms.