Last updated: October 2026
This Privacy Policy explains how Oldenborg Packaging FZCO (“Oldenborg Packaging”, “we”, “us”) collects, uses and protects personal data when you visit oldenborg.ae, contact us or request a quote.
Who we are
Oldenborg Packaging FZCO, 1804 Jumeirah Bay Tower-X3, Cluster X, JLT, Dubai, UAE, is responsible for the personal data described in this policy. You can reach us at contact@oldenborg.ae.
What we collect
- Details you give us. When you send a message or a quote request through our forms, we collect what you enter: your name, email address, telephone number, company, country, job title, the product and quantity you ask about, and your message. If you email, call or message us on WhatsApp, we receive the details you share in that contact.
- Technical data. Like most websites, our hosting and security systems process technical data such as your IP address, browser type, device and the pages you request, so that we can deliver the site, keep it secure and prevent abuse.
- Usage data. If we use analytics, we collect aggregated information about how visitors use the site, only as described in our Cookie Policy and, where required, with your consent.
Why we use your data
- To answer your enquiry, prepare quotes and samples, and manage the business relationship that follows.
- To operate, secure and improve this website.
- To meet legal, accounting and regulatory obligations.
We use your data where this is needed to take steps at your request before entering into a contract, for our legitimate interests in running and protecting our business, to comply with the law, or with your consent where consent is required. We do not sell your personal data and we do not use it for automated decisions that significantly affect you.
Who receives your data
Form submissions and emails reach our team at contact@oldenborg.ae. We share personal data only with service providers that host, secure, back up or support this website and our communications, with professional advisers, and with authorities where the law requires it. These providers may process data on our behalf under appropriate confidentiality and data protection terms.
International transfers
Our website and email services are provided by companies that may process data in countries other than your own. Where we transfer personal data across borders, we take reasonable steps to make sure it stays protected.
How long we keep it
We keep enquiry and business contact details for as long as needed to handle your request, to manage our business relationship, and to meet legal and accounting requirements. When we no longer need the data, we delete it or anonymise it.
Security
We use reasonable technical and organisational measures to protect personal data, including access controls, security monitoring and encrypted connections to the website. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on the law that applies to you, you may have the right to ask us for access to your personal data, to correct or delete it, to restrict or object to its use, to receive a copy in a portable format, and to withdraw consent at any time. To exercise these rights, write to contact@oldenborg.ae. You may also complain to your local data protection authority.
Children
Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.
Links to other websites
This website may link to other websites, such as our social media pages. We are not responsible for the privacy practices of those websites, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The current version is always published on this page, with the date it was last updated.
Contact
For any question about this policy or your personal data, email contact@oldenborg.ae.